These terms are an agreement between you and Envolix, the maker of Alfabella. By downloading or playing Alfabella you agree to them. If you do not agree, please do not use the app. How the app handles data is explained separately in our privacy policy.
1. Using the game
Alfabella is a word game with crossword levels built around a letter wheel, a daily puzzle and the Word Hunt mode, in English, Italian, Spanish, French, Dutch and Turkish.
We give you a personal, non-exclusive, non-transferable licence to install Alfabella and play it on devices you own or control, for your own non-commercial use, in line with these terms and the rules of the store you got it from. The app is licensed to you, not sold. You may not:
- copy, sell, rent or redistribute the app, its levels or its word lists;
- modify, decompile or reverse-engineer the app, except where the law allows it;
- tamper with purchases, ads or hints, or use the app in a way that breaks the law or harms others.
There is no account and no server: your progress, streak and settings are stored only on your device. If you uninstall the app or clear its data, that progress is deleted and we cannot recover it for you.
2. Alfabella Plus
Alfabella Plus is an optional one-time in-app purchase. It is not a subscription and it does not renew. It gives you unlimited hints and removes the ad prompts (the offer to watch an ad for a free hint). The price is shown by the store before you buy.
- Who sells it. Plus is sold and paid for through Google Play or the Apple App Store, under their terms. We never see your payment details.
- Restoring it. Plus is linked to the Google or Apple account you bought it with. On a new or reset device, open Settings, tap the Alfabella Plus banner, then Restore purchase, using the same account. A purchase on Google Play does not carry over to an iPhone or iPad, and the other way round.
- Refunds. Refunds are handled by Google or Apple under their refund policies; we cannot issue them ourselves. If a purchase is refunded, Plus is switched off in the app.
- Apple devices. If you got Alfabella from the App Store, Apple's Licensed Application End User License Agreement (the standard EULA) also applies. These terms add to it; if the two conflict, Apple's EULA wins.
3. Ads
The free version of Alfabella shows ads, provided by Google AdMob. At present the only ad is a short video you can choose to watch when you run out of hints, to earn a free hint. Watching it is optional: free hints also come back over time, and Alfabella Plus removes the offer. You get the hint only if you watch the ad to the end.
Ads are made by third-party advertisers, not by us, and are limited to a general-audience (PG) content rating. If you are in the European Economic Area, the United Kingdom or Switzerland, Google's consent form asks for your choice before any ad is requested, and you can change it at any time under Settings → Privacy choices. What data ads use is explained in our privacy policy.
4. Word lists and content
Alfabella's words come from open, public-domain sources (see Credits & licences) and are filtered to remove offensive words. Language is large and filtering is never perfect, so a real word may be missing or not accepted, and a word may be one that some people find offensive or inappropriate. Including a word does not mean we endorse any meaning or use of it.
If you spot a missing, wrong or offensive word, please tell us through the support page so we can fix it in an update.
The game itself, including its levels, artwork, Pip the mascot, sounds and code, belongs to Envolix. The font and other third-party parts are used under their own licences, listed on the credits page.
5. Age
Alfabella is intended for a general audience aged 13 and over. It is not directed to children under 13. If you are under the age at which you can agree to these terms or make purchases where you live, please ask a parent or guardian to agree to them for you and to approve any purchase.
6. Availability and changes to the app
We work to keep Alfabella fun and working, and we may update it: add, change or remove levels, words, modes or features, or fix mistakes. Some updates may be needed to keep playing. We may also stop offering the app, or stop offering it in some countries or stores. Parts of the app that use the internet, such as ads, the consent form and store purchases, depend on Google and Apple and may sometimes be unavailable.
7. No warranty
To the extent the law allows, Alfabella is provided "as is" and "as available", without warranties of any kind. We do not promise that the app will be free of errors or interruptions, that every word or answer will be correct, or that your progress will never be lost.
Nothing in these terms limits the rights you have as a consumer under the laws of your country (for example in the European Union or the United Kingdom) that cannot be waived by agreement.
8. Limitation of liability
To the extent the law allows, Envolix is not liable for any indirect, incidental, special or consequential loss, or for loss of game progress or data, arising from your use of Alfabella or your inability to use it. Our total liability to you for any claim about the app is limited to the amount you paid for Alfabella Plus, if anything.
This does not limit liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud.
9. Changes to these terms
If we change these terms, we will update this page and the date above. If you keep using Alfabella after a change, the updated terms apply. If you do not agree with them, you can stop using the app and uninstall it.
10. Contact
Questions about these terms: envolix.co@gmail.com, or use the support page.